Horticultural Manager, Full Time, Permanent (Wenvoe, Vale of Glamorgan)

Job Title: Horticultural Manager

Location: Pugh's Garden Centre, Wenvoe, Vale Of Glamorgan, CF5 6AD
Hours: 38 hours 
Salary: £27,500 - £33,000pa

Key Responsibilities:

Team Leadership & Management

• Lead a team of horticultural staff and seasonal workers.
• Organise rotas and assign daily tasks.
• Provide training on plant care and customer service
• Strong people management experience in employee relations

Plant Care & Management

• Monitor the health and quality of plants.
• Oversee watering, feeding, pruning, pest and disease control.
• Ensure correct labelling and presentation of plants

Delivery & Stock Replenishment

• Maintain high accuracy in stock levels and customer satisfaction.
• Plan and coordinate the purchase of plants and horticultural products.
• Maintain optimal stock levels and minimise waste/loss.
• Liaise with growers and suppliers.

Customer Service & Sales

• Provide expert advice to customers on plant selection, care, and landscaping.
• Contribute to visual merchandising to enhance the shopping experience.
• Handle customer complaints related to plant health or quality.

Compliance & Health and Safety

• Ensure all operations meet health and safety regulations while following company Policies and Procedures
• Keep up-to-date with industry best practices and plant health legislation.

Seasonal Planning & Displays

• Plan and execute seasonal plant displays and promotional events.
• Forecast trends in plant sales based on climate and consumer interest.

Key Skills:

• Strong knowledge of horticulture and plant care
• Leadership and people management
• Excellent communication and customer service
• Commercial awareness
• Organisation and time management
• Problem-solving and attention to detail

Qualifications & Experience:

• Degree or diploma in Horticulture, Plant Science, or related field (preferred)
• Several years’ experience in a garden centre or nursery
• Experience managing a team
• PA1/PA6 pesticide certification (desirable)

What we offer:

• A supportive, friendly working environment
• Staff discounts ranging from 10%-50% off in the garden centre, food halls and cafés
• Free on-site parking
• Wide range of training provided
• Staff health & well-being support scheme
• Pensions scheme
• Uniform allowance
• Yearly personal developmental reviews
• Staff prizes and giveaways

To apply, please send a full and up to date CV to mike@pughsgardencentre.co.uk